Effective date: August 21, 2026
We want you to be satisfied with your purchase. This Refund Policy explains how refunds work for EDC Digital Business info-apps and SaaS subscriptions.
2. Eligibility for Refunds
Refund requests are generally accepted within 7 calendar days of purchase, in accordance with applicable consumer protection regulations, provided the product has not been substantially used or abused.
3. Digital Products (Info-Apps)
Due to the instant-access nature of digital info-apps, refund requests are evaluated case by case. If you experience technical issues preventing access to content, contact our support team first so we can help resolve the problem.
4. Subscription Cancellations
You may cancel a SaaS subscription at any time. Cancellation stops future billing but does not automatically generate a refund for the current billing period unless required by law or explicitly stated at checkout.
5. How to Request a Refund
To request a refund, email billing@edcdigitalbusiness.com with your order number, the product purchased, and the reason for your request.
6. Refund Processing Time
Approved refunds are typically processed within 5-10 business days and returned to the original payment method.
Refunds may be denied in cases of suspected abuse, fraud, or violation of our Terms of Use.
For any refund-related questions, reach out to billing@edcdigitalbusiness.com.